Posts Tagged ‘personally identifiable information’

You Don’t Attain Your Clients’ Compliance

Friday, July 12th, 2013

Someone recently commented that I write a lot of blog posts based on my work and what my clients, students and others I meet at conferences and training classes have said or done. Well, that’s because such interactions often create some very good teaching moments that many others could benefit from!  And so, yes, now I have another such experience to share.  One of my new Compliance Helper clients recently told me, “I still don’t know what I need to do for HIPAA/HITECH compliance that is not covered under the compliance activities of my business clients.  How can I do anything more beyond what they are already doing?” (more…)

Context Determines Privacy Impact

Tuesday, July 2nd, 2013

I’ve been getting the following question and comment increasingly more often in the past several months:

1)    “If someone’s name (more…)

Don’t Be Penny Wise and Privacy Foolish

Monday, June 17th, 2013

“We Can’t Afford Security and Privacy!”

Recently I was speaking to a healthcare executive (a hospital Chief Financial Officer) at a conference where I had talked in one of the sessions about the needs for information security and privacy not only for compliance reasons, but also to mitigate risks to the business. He seemed a bit short with me when he approached.

Him: “I wish (more…)

I Don’t Need No Stinkin’ BA Agreement…or Do I?

Friday, May 31st, 2013

Last week one of my Compliance Helper clients that is a health insurance company asked me the following question (slightly modified to protect their identity):

For the past two years, we have tried to get business associate (BA) Agreements from some of our BAs. They will not (more…)

I See Business Associates…Do You See Yours?

Wednesday, May 29th, 2013

I’m getting a lot of déjà vu vibes lately with the old-ish Bruce Willis movie with the catch phrase “I see dead people.” (Remember that?) Only my twist on this phrase for the past few years is, “I see business associates.” A big problem is that (more…)

Don’t Treat Privacy Breach Victims like a Spurned Lover

Wednesday, May 1st, 2013

A new data breach research report is out, and it is a good read.  This is the annual Experian/Ponemon Institute “Is Your Company Ready for a Big Data Breach?” report.  I want to focus on one of the findings in that report; that most organizations are not willing to assist those affected by a breach of their personal information. (more…)

Good Intentions Often Lead to Bad Privacy Results

Monday, April 29th, 2013

Allowing Wall Street privacy law exemption is crazy! Why, you ask? Why, I’m happy to explain. In March, 2012, I wrote “6 Good Reasons NOT To Ask for Facebook Passwords“.  Since that time legislation prohibiting employers from requiring access to their employees’ protected areas of their social media accounts has been introduced or is pending in at least 35 states. Three states–Arkansas, New Mexico and (more…)

The PHI PII Egg Hunt

Saturday, March 30th, 2013

Locate it to protect it

I love speaking with folks about privacy, information security and compliance.  I am sincerely interested in hearing about their challenges, and then also identifying common challenges amongst them all.  We can then get to solutions. 

One of the consistently common challenges I’ve heard from privacy and security folks in the past several months is trying to (more…)

How Long is the Liability Tail?

Wednesday, March 27th, 2013

Don’t tell me it depends! Well, sorry, but…
I’ve been involved in several interesting discussions (some with lawyers, some with security folks, some with privacy folks, and a few of the folks wearing all three hats) about the liability of organizations that outsource business processing. Since January 17 I’ve also been working on a wide range of documentation changes to reflect the recently released 563 page tome that is the Final HIPAA Omnibus Rule. A significant part of the documentation and writing involves discussion of the increased liability a covered entity (CE) now has for the bad practices and mistakes made by their business associates (BAs).

Organizations want a clear cut answer to “how liable” they are for the actions of their outsourced entities. One CISO at a conference demanded, “Just tell me; are we going to be held responsible for the actions of our business associates or not? Just (more…)

Policy Exceptions are NOT a Taylor Swift Song: You can Never, Ever say Never

Thursday, February 28th, 2013

Over the past few months I’ve been in increasingly more discussions, online and at in-person group meetings, about information security policies and exceptions; often more like venting sessions. A common theme is that the information security folks were complaining about how their companies’ managers are granting exceptions to their information security policies, or that they are always getting (more…)