Archive for September, 2014

Every Business Must Be Prepared for the Unimaginable

Tuesday, September 30th, 2014

Were you surprised to hear about the worker at the Chicago O’Hare airport last Friday? Certainly I was. Who would have ever thought someone working in the control center would light the hardware on fire, and then try to commit suicide? Unimaginable, right? However, what I was more surprised about was that there was no roll-over contingency operations center in place in the event something catastrophe took out the O’Hare operations center. After all, Chicago is in an area with a wide range of weather events, from blizzards and ice to severe storms and tornadoes, and everything in between. Not to mention that all airports are considered to be a target of a wide number of terrorist groups.

Just two days prior to the incident (more…)

If Compliance Isn’t Documented It Didn’t Happen

Monday, September 22nd, 2014

Most of the 250+ organizations I’ve audited, and the hundreds of others I’ve had as clients, hate documentation. At least creating documentation. So, they don’t do it, or they do it very poorly. Or, they document things they don’t need to, and fail to document the important things. And then, considering all that documentation, they often don’t retain it long enough, or forget where they put it.

Last year I wrote an article about legal retention length requirements. Now I’m focusing on the types of compliance activities organizations need to document, and then the need to retain that documentation for the appropriate periods of time. (more…)