Posts Tagged ‘social media’
Sunday, June 28th, 2015
Over the past couple of weeks, I have spent a lot of time speaking with one of my clients about social media and posts from employees and contractors that may have a negative impact on the business. And the client is right to be concerned.
Most businesses are now using social media sites to communicate with their customers, potential customers, patients, employees, and everyone in between. However, such communications can often go awry at best, and result in privacy and security violations at worst. Here are just a few examples of what can go wrong. (more…)
Tags:awareness and training, change controls, Dell, facebook, Information Security, IT compliance, policies and procedures, power more, powermore, privacy, privacy compliance, privacy professor, privacyprof, program changes, risk management, security awareness, security training Rebecca Herold, social media, toprank
Posted in Social Media | No Comments »
Tuesday, September 30th, 2014
Were you surprised to hear about the worker at the Chicago O’Hare airport last Friday? Certainly I was. Who would have ever thought someone working in the control center would light the hardware on fire, and then try to commit suicide? Unimaginable, right? However, what I was more surprised about was that there was no roll-over contingency operations center in place in the event something catastrophe took out the O’Hare operations center. After all, Chicago is in an area with a wide range of weather events, from blizzards and ice to severe storms and tornadoes, and everything in between. Not to mention that all airports are considered to be a target of a wide number of terrorist groups.
Just two days prior to the incident (more…)
Tags:BCP, business continuity, business resiliency, Chicago O’Hare, compliance documentation, data protection law, disaster recovery, documentation, DR, DR/BCP, facebook, IBM, Information Security, information security risks, infosec, marketing, midmarket, O’Hare fies, privacy, privacy law, privacy professor, privacy risks, privacyprof, Rebecca Herold, social media, twitter
Posted in Information Security | No Comments »
Monday, September 22nd, 2014
Most of the 250+ organizations I’ve audited, and the hundreds of others I’ve had as clients, hate documentation. At least creating documentation. So, they don’t do it, or they do it very poorly. Or, they document things they don’t need to, and fail to document the important things. And then, considering all that documentation, they often don’t retain it long enough, or forget where they put it.
Last year I wrote an article about legal retention length requirements. Now I’m focusing on the types of compliance activities organizations need to document, and then the need to retain that documentation for the appropriate periods of time. (more…)
Tags:BA management, compliance documentation, data protection law, documentation, facebook, HIPAA, Information Security, information security risks, infosec, marketing, midmarket, privacy, privacy law, privacy professor, privacy risks, privacyprof, Rebecca Herold, social media, twitter, vendor management
Posted in HIPAA, Privacy and Compliance | No Comments »
Friday, August 29th, 2014
Over the past few months I’ve been creating some social media marketing privacy guidelines and requirements for a couple of my large clients. Today I read a post from a fellow IBM Midsize Insider contributor, Jason Hannula, “Social Media: Enterprise Content or Customer Relationship Information?” It stated that “93% of marketers are using social media for business.” A large number of these are from small and midsize organizations. It is important for these organizations to not only keep Jason’s suggestions in mind, and follow the business’s data governance requirements, but also to make sure privacy is also appropriately addressed. Many, perhaps most, small to midsize businesses do not yet have social media privacy requirements in place. (more…)
Tags:data protection law, encryption, facebook, IBM, Information Security, information security risks, infosec, marketing, midmarket, privacy, privacy law, privacy professor, privacy risks, privacyprof, Rebecca Herold, social media, twitter
Posted in Marketing, privacy, Social Media | No Comments »
Friday, May 31st, 2013
Last week one of my Compliance Helper clients that is a health insurance company asked me the following question (slightly modified to protect their identity):
For the past two years, we have tried to get business associate (BA) Agreements from some of our BAs. They will not (more…)
Tags:audit, awareness, BA, BA Agreement, BA contract, breach, business associate, compliance, customer service, data protection, e-mail, electronic mail, email, employees, employment, exception management, facebook, FINRA, HIPAA, hiring, HITECH, HR, human resources, IBM, Information Security, information technology, infosec, insider threat, insider trading, IT security, job applicants, messaging, midmarket, monitoring, non-compliance, personal information, personally identifiable information, personnel, PHI, PII, policies, policy exception, policy management, privacy, privacy breach, privacy laws, privacy professor, privacyprof, Rebecca Herold, Red Flags, risk, risk assessment, risk management, security, sensitive personal information, social media, social network, SPI, surveillance, systems security, training, twitter, walk through
Posted in BA, BA and Vendor Management | No Comments »
Wednesday, May 1st, 2013
A new data breach research report is out, and it is a good read. This is the annual Experian/Ponemon Institute “Is Your Company Ready for a Big Data Breach?” report. I want to focus on one of the findings in that report; that most organizations are not willing to assist those affected by a breach of their personal information. (more…)
Tags:audit, awareness, breach, breach notice, breach study, compliance, customer service, data protection, e-mail, electronic mail, email, employees, employment, Experian, facebook, FINRA, HIPAA, hiring, HITECH, HR, human resources, IBM, Information Security, information technology, infosec, insider threat, insider trading, IT security, job applicants, messaging, midmarket, monitoring, non-compliance, personal information, personally identifiable information, personnel, PHI, PII, policies, policy management, ponemon, privacy, privacy breach, privacy laws, privacy practice, privacy professor, privacyprof, Rebecca Herold, Red Flags, risk, risk assessment, risk management, security, sensitive personal information, social media, social network, SPI, surveillance, systems security, training, twitter, walk through
Posted in Privacy and Compliance, Privacy Incidents | No Comments »
Monday, April 29th, 2013
Allowing Wall Street privacy law exemption is crazy! Why, you ask? Why, I’m happy to explain. In March, 2012, I wrote “6 Good Reasons NOT To Ask for Facebook Passwords“. Since that time legislation prohibiting employers from requiring access to their employees’ protected areas of their social media accounts has been introduced or is pending in at least 35 states. Three states–Arkansas, New Mexico and (more…)
Tags:audit, awareness, breach, compliance, data protection, e-mail, electronic mail, email, employees, employment, exception management, facebook, FINRA, hiring, HR, human resources, IBM, Information Security, information technology, infosec, insider threat, insider trading, IT security, job applicants, messaging, midmarket, monitoring, non-compliance, personal information, personally identifiable information, personnel, PHI, PII, policies, policy exception, policy management, privacy, privacy breach, privacy laws, privacy professor, privacyprof, Rebecca Herold, Red Flags, risk, risk assessment, risk management, security, sensitive personal information, social media, social network, SPI, surveillance, systems security, training, twitter, walk through
Posted in Laws & Regulations, privacy | No Comments »
Monday, December 17th, 2012
There have been a lot online posts and talk lately about risk management and the “proper” or “acceptable” way to do risk assessments. It seems that the overwhelming talk, though, is only about the right and wrong way to do a risk assessment whenever considering a risk management program. Certainly, using the best risk assessment method to fit your business environment is very important; one size, and one method, does not fit all! However, there are so many more activities necessary within a risk management program than just occasionally doing a risk assessment. Regulatory agencies are (more…)
Tags:audit, awareness, breach, compliance, customers, data protection, e-mail, electronic mail, email, employees, employment, facebook, fake IDs, hiring, HR, human resources, IBM, Information Security, information technology, infosec, IT security, job applicants, laws, messaging, midmarket, non-compliance, patients, personal information, personally identifiable information, personnel, PII, policies, privacy, privacy breach, privacy professor, privacyprof, Rebecca Herold, risk, risk assessment, risk management, security, sensitive personal information, social media, social networking, SPI, systems security, test data, training, twitter, walk through
Posted in Information Security | 2 Comments »
Thursday, November 29th, 2012
Are you faking it online? Or faking it at work? While faking it certainly has its benefits in both places, I want to touch upon a couple of concerns I have with using fake identities. (more…)
Tags:awareness, breach, compliance, customers, data protection, e-mail, electronic mail, email, employees, employment, facebook, fake IDs, hiring, HR, human resources, IBM, Information Security, information technology, infosec, IT security, job applicants, laws, messaging, midmarket, non-compliance, patients, personal information, personally identifiable information, personnel, PII, policies, privacy, privacy breach, privacy professor, privacyprof, Rebecca Herold, reputation, risk, security, sensitive personal information, social media, social networking, SPI, systems security, test data, training, twitter
Posted in Social Media | 2 Comments »
Monday, October 22nd, 2012
Last week one of my Facebook friends started a “friends only” discussion on his wall. It was a very interesting discussion, and one of his friends took the discussion, pretty much verbatim, and posted within a “public” (as in meant for the world to see) popular blog site. So the information on the Facebook page, where around 250 – 300 people could see the posts were now in a location where the bazillion (possibly a bit fewer) blog readers could see all the posts and the full names of those who made them. This is not the first time a situation like this has occurred. A lot of the information posted on people’s social media pages are really tempting to take and use as examples, or for business activities such as for marketing and promotions. However, doing so could get you into some personal and/or legal hot water. As organizations and individuals consider taking information they find on social media sites, they need to consider the reasons why doing so may not be a good idea after all.
Reason #1: It will (more…)
Tags:awareness, breach, compliance, copyright, Creepshots, customers, data protection, e-mail, electronic mail, email, employees, employment, facebook, Gawker, hiring, HR, human resources, IBM, Information Security, information technology, infosec, IT security, job applicants, laws, LinkedIn, messaging, Michael Brutsch, midmarket, non-compliance, patients, personal information, personally identifiable information, personnel, PII, policies, privacy, privacy breach, privacy professor, privacyprof, Rebecca Herold, Reddit, reputation, risk, security, sensitive personal information, social media, social network, SPI, systems security, training, twitter, Violentacrez
Posted in Social Media | 2 Comments »
