Posts Tagged ‘IBM’

Please Don’t Tell Me You’re Still Using SSNs as IDs!

Tuesday, October 2nd, 2012

Okay, I just finished the 3rd conversation in just the past two weeks alone with an organization that is using Social Security Numbers (SSNs) as their primary form of customer and/or employee identification. I’ve written about this topic numerous times over the past 15 years.  Seriously; all businesses out there doing this, please make a plan to stop doing this! Why? Here are three good reasons.  (more…)

Privacy Scares from the Ghosts of Job Applicants Past

Monday, September 17th, 2012

There is a topic that has been coming up, over and over and over again over the past 12 years, that I’ve never seen addressed in other publications.  What does your organization do with all the personal information you collect from job applicants?  Consider a real situation I encountered around ten years ago. (more…)

6 Questions to Ask before Posting to Social Networks

Friday, August 31st, 2012

Every day I see yet another (often another dozen) situation where employees misused, abused or otherwise accused social media sites to the chagrin of their employers.   Businesses need to make a coordinated effort, using a combination of policies, training and technology to mitigate the risks (to personnel as well as the business) of workers using social media sites.  Today let’s consider what organizations should be telling their workers about social media information security and privacy. (more…)

Are Emails of Public Company Execs Private or Public?

Thursday, August 16th, 2012

At the end of July, Twitter suspended the account of Guy Adams, a reporter for the UK’s Independent, after he posted the corporate email address of Jim Bell, Producer of NBC Olympics, and said less than flattering things about his expectations for how NBC would do in their Olympics coverage.   Adams reportedly claimed that he felt the email account was open to public use since it showed up in Google search results.  However, privacy concerns were widely expressed over his decision to share the executive’s contact details, and thus his account was suspended.  Apparently NBC complained, Twitter listened, and Guy’s account was shut down. After a bit of hullabaloo, Twitter then changed heart and re-activated his Twitter account.  I received several great questions related to this, collectively boiling down to the following five: (more…)

Messaging Mishaps Have Collateral Damage

Thursday, August 2nd, 2012

A few weeks ago I wrote about recent situation in which the Des Moines public school system superintendent’s career was brought to a standstill (it is yet to see whether it is temporary or permanent) by using the public school email system to exchange 115 personal messages, and including at least 40 cases sexually explicit messages, with her lover, married with children highly decorated Army Captain Hintz.  Since that time he has been fired from his position as head of Army Recruiting Command, a Des Moines-based recruiting company.  So not only was one person’s misuse of her employer’s email system the cause of her own career downward detour, it also has had ripple effects and derailed the career of the man who was corresponding with her, and likely also further ripples out to damage his family.

More privacy and security lessons

In addition to the lessons from my earlier post, this provides additional lessons: (more…)

Lack of Basic Security Practices Results in $1.7 Million Sanction

Wednesday, June 27th, 2012

July 4 Update to Original Post: See additional recent statements from the OCR and the Alaska DHSS about this case here.

Here is a significant sanction, just applied, that all organizations, of all sizes, need to take notice of. Even if you are not in the healthcare industry, this case points out the elements of an information security and privacy program, and the supporting safeguards, which will be used as a model of standard practices to by all types of regulatory oversight agencies. (more…)

Messaging Misjudgment Kills Careers

Monday, June 18th, 2012

June 22 update to this topic: Today the judge refused to block the release of the emails as Sebring and her lover requested. See http://www.desmoinesregister.com/article/20120622/NEWS/120622012/Judge-announces-decision-on-Sebring-email-release

In the past few weeks the use of emails at work has been in the news a lot in central Iowa, and the news quickly spread around the globe because of the sex and intrigue involved.  Basically, approximately four months before the end of school, the Des Moines Superintendent of Schools at the time, Dr. Sebring, started sending what would end up being over 40 very personal and sexually explicit messages to

(more…)

Disposal Dummies Cause Privacy Problems

Thursday, May 31st, 2012

A couple of weeks ago I was doing a consulting call with a small startup business (that in a short span of time is already performing outsourced cloud processing for a number of really huge clients) about information security and privacy.  They had implemented just the basic firewall and passwords, but otherwise had no policies, procedures, or documented program in place.  I provided an overview of the need for information security and privacy controls to be in place throughout the entire information lifecycle; from creation and collection, to deletion and disposal.  They were on board with everything I was describing until we got to (more…)

Is Frictionless Sharing Like Digital Privacy Cancer?

Thursday, May 17th, 2012

I was recently speaking with a friend on the phone, and she said, “I just had the most embarrassing thing happen!  I had one of my Facebook friends send me a text teasing me about reading a rather sleazy article on TMZ. I did not know what she was talking about! So, I went to my Facebook page, and sure enough, down the timeline there was an article I had only briefly gone to the previous day after clicking a headline about moms on Google news and landed on a page; I quickly got off of when I saw it. I was so embarrassed to see that my brief visit to the page had been posted on my Facebook page! I don’t even go to TMZ on purpose, why is Facebook suddenly tattling on me when it accidentally went there?” (more…)

Big Brother Likes Big Data – Balancing Privacy with Innovation

Wednesday, May 2nd, 2012

My 12-year-old son said to me yesterday after getting home from school, “Hey, Mommy, did you know that Wal-Mart can tell when you’re pregnant? And so can Target!  Even before anyone else knows! They got a girl in trouble when they sent her dad coupons for baby stuff and congratulated her!”

Me, “That’s pretty incredible, isn’t it?  Companies are able to discover things like that about people more than ever before through analyzing what is called ‘Big Data’.”

Son, “That’s really creepy. I think you should (more…)