Posts Tagged ‘service level agreements’

Hold Your Vendors To Their Promises

Tuesday, June 17th, 2008

Sometimes you just need to let a business know if their service or product is subpar. You should always let a business know if their product or service is downright rotten. You definitely need to let your vendors and business partners know if they are not meeting your expectations or contracted requirements. This certainly goes for not only our business partners at work, such as our software and hardware vendors, service providers, and outsourced entities, but also in our everyday lives.
Today I was motivated to write a pointed letter to a restaurant that I usually enjoy visiting. Here is what I wrote…